Shipping policy
Shipping Policy
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Order Processing: Orders are processed within 1–2 business days after confirmation.
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Delivery Time: Standard delivery takes 3–7 business days, depending on location.
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Shipping Charges: Shipping charges, if applicable, are displayed at checkout before payment.
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Tracking: Once shipped, customers will receive a tracking link via email or SMS to monitor their order.
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Delays: Delivery times may vary due to unforeseen circumstances such as weather or courier delays.
Cancellation Policy
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Before Dispatch: Orders can be cancelled within 12 hours of placement or before dispatch by contacting our support team.
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After Dispatch: Once an order has been shipped, it cannot be cancelled.
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Refunds: If the cancellation is approved, the refund will be processed within 5–7 business days to the original payment method.
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Contact: For cancellations or queries, please email ecom@bombaysurgical.com or call our customer care number 1800 268 1920
